Terms & Conditions

Effective Date: November 11, 2025

Welcome to Favni. These Terms and Conditions (“Terms”) govern your access to and use of the website https://www.favni.com (the “Site”) and any related services provided by Favni (“we,” “us,” or “our”).

By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website in any way that violates applicable laws or regulations

  • Attempt to gain unauthorized access to the website or its systems

  • Interfere with the proper functioning of the website

  • Use the website to distribute harmful software or malicious code

We reserve the right to suspend or terminate access to the Site if we believe a user violates these Terms.

2. Products and Services

Favni specializes in personalized and customized gifts for various occasions.

Because many of our products are made-to-order, small variations may occur, including:

  • Color differences due to screen displays

  • Slight design or placement differences

  • Minor variations in handmade or personalized items

These differences are considered normal and not product defects.

3. Personalization Content

When placing an order for a personalized product, you may upload or provide text, images, or other content.

By submitting such content, you confirm that:

  • You own the rights to the content or have permission to use it

  • The content does not violate any intellectual property rights

  • The content does not contain unlawful, offensive, or inappropriate material

Favni reserves the right to refuse orders containing inappropriate or illegal content.

4. Orders and Payment

All orders placed through our website are subject to acceptance and availability.

When you place an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the selected payment method

We reserve the right to cancel or refuse any order for reasons including:

  • Product availability issues

  • Payment authorization failure

  • Suspicious or fraudulent activity

  • Errors in product or pricing information

Payment must be completed before the order is processed.

5. Pricing

All prices listed on the Site are shown in the applicable currency and may change at any time without prior notice.

While we strive to ensure pricing accuracy, errors may occasionally occur. If a pricing error is discovered after an order is placed, we reserve the right to cancel the order and issue a refund.

6. Shipping and Delivery

Shipping times may vary depending on your location, product customization requirements, and shipping carrier operations.

Estimated delivery times displayed on the website are estimates only and are not guaranteed.

Favni is not responsible for delays caused by:

  • Customs clearance

  • Weather conditions

  • Carrier delays

  • Incorrect shipping information provided by customers

Customers are responsible for providing accurate shipping details.

7. Returns and Refunds

Because many of our products are custom-made, they may not be eligible for return unless they arrive damaged, defective, or incorrect.

If you receive a product that is damaged or incorrect, please contact us within a reasonable time after delivery.

Our customer support team will review the issue and may offer:

  • Replacement

  • Refund

  • Store credit

Please refer to our Return & Refund Policy for full details.

8. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Images

  • Product designs

  • Graphics

  • Logos

  • Website design

is the property of Favni or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

9. User Accounts

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activities that occur under your account

If you suspect unauthorized access to your account, please contact us immediately.

10. Limitation of Liability

To the maximum extent permitted by law, Favni shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Use of or inability to use our website

  • Delays in shipping or delivery

  • Errors or interruptions in the website

Our total liability shall not exceed the amount paid for the product involved in the claim.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of third-party websites.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and process personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will become effective once posted on this page.

Continued use of our website after changes indicates acceptance of the updated Terms.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: service@favni.com
Website: https://www.favni.com

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